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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michelle Greiner

May 26, 2023

5  out of  5 rating by Michelle Greiner
"My husband has used Lori's office for homeowners insurance for years and we finally switched auto too! Lori was able to get us excellent coverage and save us money over our previous provider! The customer service for everyone we have interacted with at the office is wonderful. So happy to be working with Lori!"

Sam Ferrille

May 20, 2023

5  out of  5 rating by Sam Ferrille
"Everyone in the office is always pleasant and very helpful. Jennifer always helps me with my needs, If you're looking for a great insurance company or agent, This is the place to go."

glenn kurfess

May 19, 2023

5  out of  5 rating by glenn kurfess
"Friendly, quick and efficient! Always a pleasure."

Tracy Valle

May 18, 2023

5  out of  5 rating by Tracy Valle
"We’ve used Lori and her team for many years and have always had great service. 100% recommendation!"

joanna gruszka

May 15, 2023

5  out of  5 rating by joanna gruszka
"All the staff is great and knowledgeable! Quick response when needing help! Highly recommend this office!"

Leslie Lopez

April 11, 2023

5  out of  5 rating by Leslie Lopez
"Helpful, responsive and there when you need them!"

Angel Sokolnicki

April 3, 2023

5  out of  5 rating by Angel Sokolnicki
"Jennifer is always a huge help and quick to answer all of my questions!"

Explore AAT

March 15, 2023

5  out of  5 rating by Explore AAT
"We have been clients for decades. The office staff is professional and always responsive to questions and concerns. Thumbs up!"

D'Angelo Stanley

February 16, 2023

5  out of  5 rating by D'Angelo Stanley
"I've been with Lori for over 10 years now, always great customer service, Every member of the team is all knowledgeable and friendly."

Rob Silva

February 3, 2023

5  out of  5 rating by Rob Silva
"Lori and Jenn have handled my insurance for a couple years now. They are always above and beyond pleasant on the phone. They've gone the extra mile to take care of anything I needed. And made sure to notify of any discounts I'd be eligible for. I highly recommend them"

Deborah Shaw-Black

February 1, 2023

5  out of  5 rating by Deborah Shaw-Black

Glenn R Barnett

January 30, 2023

5  out of  5 rating by Glenn R Barnett
"Been insured by Lori Shaw for over 10 years, the staff is excellent to work with and they are very efficient in completing requests to make it a very easy for there clients."

Kevin Fleming

January 27, 2023

5  out of  5 rating by Kevin Fleming
"I had a very pleasant experience. Jennifer politely and efficiently reconciled my need!"

Jennifer Donahue

January 26, 2023

5  out of  5 rating by Jennifer Donahue
"Lori Shaw is a wonderful, patient agent who made my move back to Chicago from Wisconsin so smoothly which helped me trendously. I would recommend her and her agency for State Farrm insurance needs to friends and family!"

Kae Eiland

January 26, 2023

5  out of  5 rating by Kae Eiland
"I have had favorable experiences with this office. They are quick, thorough, knowledgeable, and focused on good outcomes for their customers."

Michelle Lazarde Pastrana

January 25, 2023

5  out of  5 rating by Michelle Lazarde Pastrana
"Lori and her team went above and beyond to make sure my business needs were met in a timely manner"

Getys 35

January 25, 2023

5  out of  5 rating by Getys 35
"I been with Lori's office ever since see took over from my pervious agent. Everyone here is always very friendly and goes the extra mile to help there customers. Thank you for all you do for me and my family. Look forward to working with you for many more years to come."

Sherry Budziak

January 23, 2023

5  out of  5 rating by Sherry Budziak
"This group is always helpful. It's always a pleasure to work with them."

Rose Diaz Carbone

January 21, 2023

5  out of  5 rating by Rose Diaz Carbone
"Great customer service and fantastic rapid response time"

Cedric Johnson

January 20, 2023

5  out of  5 rating by Cedric Johnson
"I’ve been riding with, Lori now since the early 2000s. Never once have I been disappointed by her or her staff’s response to my needs. I don’t thin you can find any State Farm representatives in the state who makes you feel special like , Lori and her staff.Thanks you all for your professionalism and support. Cedric Johnson"

James Brand

January 18, 2023

5  out of  5 rating by James Brand
"I have been doing business with Lori and her team for many years for both personal coverage and business coverage. She has always been honest and attentive to my needs. If you are looking for great service a phone call away and a strong company as a back-up, Lori and her team at State Farm are for you. I strongly recommend them."

daniel michalak

January 18, 2023

5  out of  5 rating by daniel michalak
"Amazing service all throughout the years I have been with all of them great customer service and always have been there when I needed them always able to help with whatever I need at anytime. Thank you all for everything and I look forward to bieng with you for years to come."


January 18, 2023

5  out of  5 rating by thegreenman78
"Great people to deal with."

Linda Van Spankeren

January 17, 2023

5  out of  5 rating by Linda Van Spankeren
"This office provides the best customer service anywhere. Lori and Jennifer are knowledgeable, courteous and very patient. I appreciate their attentive and timely responses over many years. When you need your coverage to work for you, you need reassurance and accurate answers promptly . State Farm has served us well across our home and family needs. Thank you Lori and Jennifer!"

Ewa Pawlowska

January 17, 2023

5  out of  5 rating by Ewa Pawlowska
"Professional and fast customer service and great coverage for everything you insure."